Frequently Asked Questions
Where do I create or log into my account?
When can I drop off and pick up my campers?
Traditional Day Camp parents can drop off children between 7am-9am and pick up between 4pm-6pm.
Nature Adventure Camp parents can drop off children beginning 30 minutes before the session starts and pickup children no later than 15 minutes after the session ends.
What about lunch?
Half-day campers will not need to pack a lunch. All other campers are to bring their own lunch and drink. Lunches should be in a bag or box (they will be stored in coolers), or an individual cooler with an ice pack. All lunches should be clearly marked with the camper’s name. Freezers, vending machines and microwaves will not be available. Metro Parks will provide snacks each day.
What else should campers bring?
Campers will be outdoors for the majority of the camp. Please make sure campers are dressed for the weather and wear closed-toe and closed-heel shoes, such as tennis shoes, for safety. Camps will continue rain or shine. Also, campers should bring a backpack or book bag with extra clothes, insect repellent, sunscreen and a water bottle along with their packed lunch, unless otherwise noted in the camp description.
How do I know the location of the camp within the park?
Camp locations will be given in the email you receive after registering for camp. Park maps are available at metroparks.net.
When do forms need to be returned?
All required forms must be completed, signed and returned within one week of registering. Forms may be mailed to Nature Adventure Camps at 1069 W. Main Street, Westerville, OH, 43081 or e-mailed to email@example.com.
Who are the camp staff?
The camp staff members are trained naturalists, teachers and college students. High school interns will assist the camp staff as counselors-in-training. Selection of staff is based on enthusiasm, ability to work with children, knowledge and leadership skills. Metro Parks completes a thorough background and fingerprint check on camp staff.
What is the camper to staff ratio?
Each camp will have one staff member for approximately every 10 campers, except preschool and pre-kindergarten camps, which will have one staff member for every six campers. At the Traditional Day Camps during the before and after care hours, there will be one staff member for every fifteen campers, or at least two staff members on duty.
What about camper safety?
The health and safety of each camper is very important to the Metro Parks’ Camp staff. Our staff are trained in CPR, first aid and emergency procedures. Head counselors at each camp carry a Metro Parks cell phone for emergencies and all parks have rangers on duty.
Do you offer scholarships?
- Yes, qualified campers are eligible for one scholarship each camp season. To prove eligibility, you must provide one of the following:
- Last year’s Federal Income Tax Return (any item on a tax return may be blacked out with the exception of the final adjusted gross income line)
- A letter from your school district verifying enrollment in the free or reduced price school lunch program
- Medicaid health card
Scholarship application and essay forms:
What is your refund policy?
Refunds will be granted based upon the following cancellation notice:
- 30 days notice or more: Full refund
- 10 to 29 day notice: 50 percent refund
- Less than 10 days notice: No refund
A full refund will be granted if there is a medical emergency and a signed note from the doctor is provided.